“A customer who understands is a customer who consumes”  

A clear and reliable diagnosis generates acceptance. This fact translates into an increase of sales and replacement of shock absorbers.

 

“Do not replace your shock absorbers unnecessarily ”

  

A new kind of dialogue between customer and mechanic – referring not only to the defective parts of the vehicle, but to the working parts as well - generates more customer confidence. Thus, the customer will not hesitate to come back to the Service Center, where a technological difference is noticed.

  “The human factor”  

In CVA we are convinced that the human factor is a key component. We train mechanics, giving them the necessary tools to create a new kind of dialogue with the customer, making them powerful sales producers.

  “Sustaining an idea in time”  

Every change produces fear and resistance. Fear to what is new and resistance to change what is already known. CVA offers its support to those leaders who chose to walk this new path, creating a new concept in Suspension Services.

  “Only results count”  

CVA supports this concept with more than 300 centers throughout the Americas . “When there is a will to do things, there are plenty of resources. When there is no will, there are plenty of excuses”. CVA adds to the industry with every new leader and results speak alone. Those who have chosen to bet on us, joining our new commercial concept, have increased their sales numbers of shock absorbers. Changing their selling strategy radically, the increase was up to 120%.

 
Tips for success 		 
 


Members of the company should choose to be aligned on the technical-commercial strategy.

The local distributor who chooses this tool will obtain technical training for its maintenance, service and calibration, being able to provide customers with these services as well.

The equipment has been developed for low maintenance requirement. In this way the widest and most professional suspension net in the world has been created.
The distributors who choose this model should have a mobile unit , in order to carry out demonstrations for their customers. In this way, the customers will be able to see, at the very moment, the advantages of acquiring this new technology.
The distributors who have chosen this method, will coordinate training and evaluation seminars at least twice a year .

 
 
 
About us 		 
 


We are an Argentinean company with representatives in more than 20 countries around the world and more than 300 centers in the Americas . Thanks to CVA, service stations, bus and taxis factories and fleets have nowadays the privilege of having the most advanced technology in diagnosis lines (alignment, suspension, brakes)

Located in Vicente López, in the province of Buenos Aires , Argentina , CVA's installations count with a modern infrastructure where engineers and technicians of different areas work together.